DEPUTY DIRECTOR: LABOUR RELATIONS REF NO: DSRAC 01/09/2026

SALARY : R932 292 – R1 098 195 per annum (Level 11)
CENTRE : Head Office (Qonce)
REQUIREMENTS : National Senior Certificate plus a National Diploma (NQF L6) or preferably a
B Degree (NQF L7) as recognised by SAQA in BCom/Human Resource
Management / Labour Relations / Labour Law / Industrial Psychology /
BAdmin / Public Management, Industrial Relations / LLB (Law). A minimum of
3 years’ relevant Labour Relations related experience at Assistant Director /
Junior Management level. In-depth knowledge of the following legislative
prescripts: Labour Relations Act, Basic Conditions of Employment Act,
Employment Equity Act, Disciplinary Code, Public Service Regulations, Public
Service Act, 1994 as amended by Act 30 of 2007, PFMA, Industrial Policy
and other related policies and procedures. Must further possess the following
skills and attributes: Communication skills, Report Writing skills, Computer
Literacy, Project Management, Financial management, Management and
leadership skills, Planning and Organising. Willingness to work extra hours.
Computer literacy with an emphasis on Excel and PowerPoint. An
independent worker, meeting timeframes. Monitoring and managing
compliance of the department with the Statutory Bodies. Must be in
possession of a valid code 08 driving license. Knowledge & Skills: Sound
understanding of Labour Laws. Employee and Employer Rights. Collective
Bargaining and Trade Unions. Disciplinary Procedures. Grievance Handling.
Dispute Resolution. Workplace Policies and Compliance. Misconduct,
incapacity and poor performance matters, public sector employee relations
policies and delegation. Communication Skills. Negotiation Skills. Conflict
Resolution. Knowledge of Labour Laws. Problem Solving Skills. Emotional
Intelligence. Investigation Skills. Policy Development and Interpretation.
Organisational and Administrative Skills. Integrity and Ethics. Patience and
Tolerance. Attention to Detail. Professionalism. Self-Discipline. Ability to work
under pressure. Ability to chair meetings. Teamwork.
DUTIES : Managing the development of labour relations policies and guidelines.
Review and quality assure labour relations policies and procedures annually.
Research best practices regarding labour relations policies and procedures.
Develop and implement labour relations policies, procedures and strategies.
Interpret and monitor compliance with applicable labour legislation and
collective agreements. Provide strategic guidance on labour relations matters
for management. Managing consultation and negotiation processes.
Promoting sound employer-employee relations. Represent the department at
conciliation or arbitration processes. Represent the department in the
provincial and sector chamber. Providing advisory service to employees in
respect of grievances and poor performance. Advising management on
consultation strategies and processes. Managing the grievance procedure
and dispute resolution processes. Coordinating the resolution of employee
grievances in accordance with policies and procedures. Handle labour
disputes and represent the department at forums. Monitor trends in disputes
and recommend corrective actions. Empower managers and supervisors to
understand their roles and responsibilities as well as the employee relations
strategies. Providing technical support to line managers on the handling of
grievance procedures. Monitor the utilisation of the grievance procedures and
advise on possible solutions to resolve grievances. Investigating grievances
and act as a mediator in resolving grievances. Representing the department
in the Dispute Resolution Platforms. Managing provision of disciplinary processes. Engaging with trade unions, employees and management
regarding misconduct and disciplinary matters. Providing guidance and
technical support to management on handling of disciplinary codes and
collective agreements. Conducting disciplinary investigations in conjunction
with relevant managers regarding allegations. Review investigation reports
and recommend appropriate actions. Oversee the provision of technical
assistance during disciplinary investigations. Oversee that investigations are
conducted fairly, objectively and in accordance with organisational
procedures. Monitor progress of disciplinary cases to ensure timely
resolution. Managing collective bargaining and stakeholder relations.
Coordinate labour relations matters with organised labour and unions.
Supporting departmental participation in collective bargaining processes.
Maintaining effective relations with employee representatives and
stakeholders. Representing the department in bargaining with council
meetings and other labour forums. Leading the implementation of collective
agreements and bargaining council resolutions. Promoting sound labour
relations with organised labour, employee representatives and other
stakeholders. Managing Administration Support. Giving input in the
development of policies and operational plans. Attending and responding to
audit matters. Compiling and submitting monthly and quarterly reports.
Determining and verifying the authenticity of the evidence provided.
Managing human and financial resources. Maintaining staff discipline.
ENQUIRIES : S. Mpafa – Head Office – (eQonce) Tel No: (043) 492 1405
e- Recruitment Technical Enquiries – recruitment@ecsrac.gov.za
NOTE : Persons with a disability are encouraged to apply

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